Comparing HubSpot and Salesforce - Which is Better?The debate of which CRM platform is better between HubSpot and Salesforce continues to rage on. While both offer powerful solutions in their own right, it ultimately comes down to the needs of the business. Here’s a comparison of the two:
- Platforms – Salesforce is cloud-based while HubSpot is both cloud-based and on-premise, depending on the customer’s preference for deployment type.
- Features – With its expansive features and deeper marketing automation capabilities, Salesforce takes the lead here, but HubSpot offers a robust suite of marketing tools as well.
- Pricing – When it comes to pricing, HubSpot is seen as more affordable than Salesforce which caters more towards enterprise level users who require complex solutions for their businesses.
- Customer support – Both platforms offer 24/7 customer support services but Hubspot provides more detailed troubleshooting guides that are easily accessible through its Knowledgebase section or by speaking with its representatives directly through live chat.
- Integration – As far as integrations go, both have several integration options available but primarily focus on integrating with other popular software such as MailChimp or QuickBooks for sales invoicing systems respectively.
- Design & Usability– When it comes to design and usability, most companies prefer using Hubspot due to its user-friendly interface that even non tech savvy individuals can navigate without any problem.
Deciding which one is better depends heavily on what your specific business needs are, so assess those before making your choice!