HubSpot Service Hub FreeHubSpot Service Hub offers a free plan that includes the following features:
- Ticketing: Create and track customer support requests in a central location.
- Live chat: Chat with customers on your website in real time.
- Email: Send and receive emails from customers.
- Knowledge base: Create and manage a knowledge base of articles and FAQs.
- Reports: Generate reports on customer service activity to see what's working and what's not.
- Integrations: Connect HubSpot Service Hub with other software you use, such as your CRM, marketing automation platform, and accounting software.
Here are some of the limitations of the free plan:
- Limited number of tickets: You can only create and manage up to 100 tickets in the free plan.
- Limited number of agents: You can only have up to 3 agents using the free plan.
- No access to advanced features: Some of the advanced features of HubSpot Service Hub, such as forecasting and call intelligence, are not available in the free plan.